{"id":2347,"date":"2026-01-03T08:44:01","date_gmt":"2026-01-03T08:44:01","guid":{"rendered":"https:\/\/kiyaya.nl\/?page_id=2347"},"modified":"2026-01-03T09:20:40","modified_gmt":"2026-01-03T09:20:40","slug":"privacy-beleid","status":"publish","type":"page","link":"https:\/\/kiyaya.nl\/en\/privacy-beleid\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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\n\t\t\t\t\t\n\n\n \n \n Privacybeleid<\/title>\n <meta name=\"description\" content=\"Ons privacybeleid: welke gegevens we verzamelen, waarvoor we ze gebruiken, met wie we delen en hoe we ze beveiligen.\" \/>\n<\/head>\n<body class=\"bg-white text-gray-900 font-sans\">\n <header class=\"max-w-6xl mx-auto px-4 py-8\">\n <div class=\"flex items-center justify-between\">\n <div>\n <h1 class=\"text-3xl md:text-4xl font-extrabold tracking-tight text-sky-600\">Privacy Policy<\/h1>\n <p class=\"mt-2 text-gray-700\">Transparent about your data: what we collect, why, with whom and how we do that securely.<\/p>\n <\/div>\n <div class=\"hidden md:block\">\n <span class=\"inline-flex items-center rounded-full bg-sky-50 text-sky-700 px-3 py-1 text-sm font-medium border border-sky-100\">Last updated: December 2, 2025<\/span>\n <\/div>\n <\/div>\n\n\n\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h2 class=\"text-xl font-semibold text-sky-500\">In short<\/h2>\n <p class=\"mt-3 text-gray-700 leading-relaxed\">We process personal data to ensure our products function properly, to assign the right products to the right customers, and to analyze and improve our website. We share only what is strictly necessary with trusted parties such as Mollie (payments) and Google (website analytics). You can access, edit, or delete your data via our helpdesk.<\/p>\n <\/div>\n\n <div class=\"grid grid-cols-1 md:grid-cols-2 gap-6\">\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">What data we collect<\/h3>\n <ul class=\"mt-3 list-disc pl-6 text-gray-700 space-y-2\">\n <li>Name<\/li>\n <li>Mail address<\/li>\n <li>Account number<\/li>\n <li>Telephone number<\/li>\n <li>Whatsapp number<\/li>\n <li>Contact person telephone number<\/li>\n <li class=\"text-gray-600\">Usage and device data for analysis (e.g. page views, technical characteristics) via cookies\/analytics, where permitted.<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">What we use this for<\/h3>\n <ul class=\"mt-3 list-disc pl-6 text-gray-700 space-y-2\">\n <li>Correct functioning of our products and services<\/li>\n <li>Assigning the right product to the right customer<\/li>\n <li>Analysis and improvement of our website and services<\/li>\n <li>Customer service and communication about your account\/order<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">Legal bases<\/h3>\n <p class=\"mt-3 text-gray-700\">We process data based on the following bases under the GDPR (where applicable):<\/p>\n <ul class=\"mt-3 list-disc pl-6 text-gray-700 space-y-2\">\n <li>Execution of the agreement (e.g. delivery and allocation of the product)<\/li>\n <li>Legal obligation (e.g. administrative and tax retention periods)<\/li>\n <li>Legitimate interest (e.g. improving and securing our services), with your privacy in mind<\/li>\n <li>Consent (e.g. analytics\/cookies), which you can withdraw at any time<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">Sharing with third parties<\/h3>\n <p class=\"mt-3 text-gray-700\">We do not share personal data with third parties except when necessary to provide our services or when we are legally obligated to do so. Specifically:<\/p>\n <div class=\"mt-4 grid grid-cols-1 md:grid-cols-2 gap-4\">\n <div class=\"p-4 border border-gray-200 rounded-lg bg-gray-50\">\n <div class=\"font-semibold text-gray-800\">Mollie (payments)<\/div>\n <p class=\"mt-2 text-gray-700 text-sm\">We share the minimum data required for a secure and trusted payment system (e.g. name, payment\/account details, transaction information).<\/p>\n <\/div>\n <div class=\"p-4 border border-gray-200 rounded-lg bg-gray-50\">\n <div class=\"font-semibold text-gray-800\">Google (website analysis)<\/div>\n <p class=\"mt-2 text-gray-700 text-sm\">To understand how our website is used, we share usage data with Google Analytics, where permitted. We do not share form content with analytics tools.<\/p>\n <\/div>\n <\/div>\n <p class=\"mt-4 text-gray-700\">We conclude appropriate agreements with processors where necessary and we never share more than is strictly necessary.<\/p>\n <\/div>\n\n <div class=\"grid grid-cols-1 md:grid-cols-2 gap-6\">\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">Storage and security<\/h3>\n <ul class=\"mt-3 list-disc pl-6 text-gray-700 space-y-2\">\n <li>We process and store data within our WordPress environment and selected processors.<\/li>\n <li>Security through HTTPS, limited access based on role, updates and backups.<\/li>\n <li>We periodically test our processes and improve where necessary.<\/li>\n <\/ul>\n <p class=\"mt-3 text-sm text-gray-600\">No system is 100% watertight, but we take appropriate technical and organizational measures to limit misuse, loss, unauthorized access, and unwanted disclosure.<\/p>\n <\/div>\n\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">Retention periods<\/h3>\n <ul class=\"mt-3 list-disc pl-6 text-gray-700 space-y-2\">\n <li>We do not retain personal data for longer than necessary for the purposes in this policy.<\/li>\n <li>We retain payment and invoice information for as long as legally required.<\/li>\n <li>You can request deletion; see \u201cYour rights\u201d.<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">Cookies and analytics<\/h3>\n <p class=\"mt-3 text-gray-700\">We use cookies and similar technologies for functional purposes and, where permitted, for analytics with Google. This helps us improve the performance and user-friendliness of the site.<\/p>\n <ul class=\"mt-3 list-disc pl-6 text-gray-700 space-y-2\">\n <li>Functional cookies: necessary for basic functionalities.<\/li>\n <li>Analytical cookies: insight into page usage and errors, where required with your consent.<\/li>\n <li>You can adjust your browser settings to restrict or delete cookies.<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"grid grid-cols-1 md:grid-cols-2 gap-6\">\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">Your rights<\/h3>\n <p class=\"mt-3 text-gray-700\">You have the following rights, where applicable:<\/p>\n <ul class=\"mt-3 list-disc pl-6 text-gray-700 space-y-2\">\n <li>Access to your data<\/li>\n <li>Rectification (adjustment) of incorrect data<\/li>\n <li>Deletion of your data<\/li>\n <li>Restriction of processing<\/li>\n <li>Objection to processing based on legitimate interest<\/li>\n <li>Data portability<\/li>\n <li>Withdrawal of consent (to the extent processing is based on consent)<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">Requests and contact<\/h3>\n <p class=\"mt-3 text-gray-700\">You can submit a request for access, modification, or deletion via our helpdesk: ticketi.nl (clearly state your name and the type of request). For privacy questions, you can also email zzp@kiyaya.nl.<\/p>\n <p class=\"mt-3 text-sm text-gray-600\">We may ask for additional information to confirm your identity. We will respond within a reasonable timeframe, as defined by the GDPR.<\/p>\n <\/div>\n <\/div>\n\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">International transfer<\/h3>\n <p class=\"mt-3 text-gray-700\">Some processors (such as Google) may process data outside the EEA. In that case, we strive to ensure that appropriate safeguards are in place (e.g., standard contractual clauses), or we limit processing to what is necessary and permitted.<\/p>\n <\/div>\n\n <div class=\"rounded-lg border border-gray-200 bg-white p-6 shadow-sm\">\n <h3 class=\"text-lg font-semibold text-gray-800\">Changes to this policy<\/h3>\n <p class=\"mt-3 text-gray-700\">We may update this privacy policy in the event of changes to our services or legislation. The most recent version always applies. You can find the date of the last update at the top of this page.<\/p>\n <\/div>\n <\/main>\n\n <footer class=\"bg-gray-900 text-gray-200\">\n <div class=\"max-w-6xl mx-auto px-4 py-8 flex flex-col md:flex-row items-center justify-between gap-4\">\n <p class=\"text-sm\">\u00a9 2025. All rights reserved.<\/p>\n <a href=\"\/en\/\" class=\"inline-flex items-center gap-2 bg-sky-500 hover:bg-sky-600 text-white text-sm font-semibold px-4 py-2 rounded-lg focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-sky-500\">\n <span>HOME<\/span>\n <\/a>\n <\/div>\n <\/footer>\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22b0362f e-flex e-con-boxed e-con e-parent\" data-id=\"22b0362f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"position":"fixed","background_background":"classic"}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3befd1de mgmnav-menu-align-center elementor-widget__width-inherit elementor-fixed elementor-widget elementor-widget-mgnav_menu_widget\" data-id=\"3befd1de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{"_position":"fixed"}\" data-widget_type=\"mgnav_menu_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t <div class=\"mgnav-menu no-load mgnav-menu-two mgnav-menu-wpnav mgfxtop hide-topline hide-bottomline\">\r\n <div class=\"mgnav-menu-head\">\r\n <h3 class=\"mgnav-menu-title\">\r\n Menu <\/h3>\r\n <button class=\"mgnav-menu-toggle\">\r\n <span class=\"mgmnav-open\"><i aria-hidden=\"true\" class=\"fas fa-bars\"><\/i><\/span>\r\n <span class=\"mgmnav-close\">\r\n <svg viewbox=\"0 0 32 32\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n <path d=\"M18.83,16l8.59-8.59a2,2,0,0,0-2.83-2.83L16,13.17,7.41,4.59A2,2,0,0,0,4.59,7.41L13.17,16,4.59,24.59a2,2,0,1,0,2.83,2.83L16,18.83l8.59,8.59a2,2,0,0,0,2.83-2.83Z\" \/>\r\n <\/svg>\r\n <\/span><\/button>\r\n <\/div>\r\n <ul id=\"menu-3befd1de\" class=\"mgnav-menu-list\"><li id=\"nav-menu-item-335\" class=\"main-menu-item menu-item-even menu-item-depth-0 menu-item menu-item-type-post_type menu-item-object-page menu-item-home\"><a href=\"https:\/\/kiyaya.nl\/en\/\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Home<\/span><\/a><\/li>\n<li id=\"nav-menu-item-749\" class=\"main-menu-item menu-item-even menu-item-depth-0 menu-item menu-item-type-custom menu-item-object-custom\"><a target=\"_blank\" href=\"https:\/\/ticketi.nl\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Helpdesk<\/span><\/a><\/li>\n<li id=\"nav-menu-item-1487\" class=\"main-menu-item menu-item-even menu-item-depth-0 menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"https:\/\/kiyaya.nl\/en\/voorwaarden\/\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Terms<\/span><\/a><\/li>\n<li id=\"nav-menu-item-1563\" class=\"main-menu-item menu-item-even menu-item-depth-0 menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/kiyaya.nl\/en\/cookiebeleid\/\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Cookies Policy<\/span><\/a><\/li>\n<li id=\"nav-menu-item-2375\" class=\"main-menu-item menu-item-even menu-item-depth-0 menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/kiyaya.nl\/en\/privacy-beleid\/\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Privacy Policy<\/span><\/a><\/li>\n<li id=\"nav-menu-item-3009\" class=\"main-menu-item menu-item-even menu-item-depth-0 menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/kiyaya.nl\/en\/refund-plugin\/\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Refund<\/span><\/a><\/li>\n<\/ul> <\/div>\r\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacybeleid Privacy-beleid Transparant over jouw gegevens: wat we verzamelen, waarom, met wie en hoe we dat veilig doen. Laatst bijgewerkt: 2 december 2025 In het kort We verwerken persoonsgegevens om onze producten goed te laten werken, om de juiste producten aan de juiste klanten toe te wijzen en om onze website te analyseren en te […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-2347","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/pages\/2347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/comments?post=2347"}],"version-history":[{"count":0,"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/pages\/2347\/revisions"}],"wp:attachment":[{"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/media?parent=2347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}