{"id":2376,"date":"2026-01-03T09:28:26","date_gmt":"2026-01-03T09:28:26","guid":{"rendered":"https:\/\/kiyaya.nl\/?page_id=2376"},"modified":"2026-01-03T09:49:32","modified_gmt":"2026-01-03T09:49:32","slug":"voorwaarden","status":"publish","type":"page","link":"https:\/\/kiyaya.nl\/en\/voorwaarden\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2376\" class=\"elementor elementor-2376\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdfe5d4 e-flex e-con-boxed e-con e-parent\" data-id=\"cdfe5d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77d025c elementor-widget elementor-widget-html\" data-id=\"77d025c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!doctype html>\n<html lang=\"nl\">\n<head>\n  <meta charset=\"UTF-8\" \/>\n  <meta name=\"viewport\" content=\"width=device-width, initial-scale=1\" \/>\n  <title>Algemene Voorwaarden \u2014 KIYAYA<\/title>\n  <meta name=\"description\" content=\"Algemene Voorwaarden van KIYAYA. Lees de gebruiksregels, licenties, retourneren & refunds, disclaimers en toepasselijk recht.\" \/>\n<\/head>\n<body class=\"bg-white text-gray-900 font-sans\">\n  <header class=\"max-w-6xl mx-auto px-4 py-6\">\n    <div class=\"flex items-center justify-between\">\n      <a href=\"#\" class=\"inline-flex items-center gap-2\" aria-label=\"KIYAYA Home\">\n        <span class=\"text-2xl md:text-3xl font-extrabold text-sky-600\">KIYAYA<\/span>\n      <\/a>\n      <div class=\"text-sm text-gray-500\">General Terms and Conditions<\/div>\n    <\/div>\n  <\/header>\n\n  <main class=\"max-w-6xl mx-auto px-4 pb-16\">\n    <div class=\"rounded-xl border border-gray-200 p-6 md:p-10 bg-white\">\n      <h1 class=\"text-3xl md:text-4xl font-extrabold tracking-tight text-gray-900 xl:text-sky-500\">General Terms and Conditions<\/h1>\n      <p class=\"mt-3 text-gray-700 leading-relaxed\">Welcome to KIYAYA. Below you will find the terms and conditions that apply to the use of our website, products, and services. By using our site or services, you agree to these terms.<\/p>\n    <\/div>\n\n    <div class=\"mt-10 space-y-10\">\n      <section class=\"bg-white\">\n        <h2 class=\"text-xl font-semibold text-sky-600\">1. Applicability<\/h2>\n        <p class=\"mt-2 text-gray-700 leading-relaxed\">These terms and conditions apply to all offers, agreements and services of KIYAYA, including our (digital) plugins and physical products such as NFC products.<\/p>\n      <\/section>\n\n      <section class=\"bg-white\">\n        <h2 class=\"text-xl font-semibold text-sky-600\">2. Use of services and licenses<\/h2>\n        <ul class=\"mt-2 list-disc pl-6 text-gray-700 space-y-2\">\n          <li>All plugins are provided under license. You are granted a non-exclusive, non-transferable right to use the plugin in accordance with the license terms.<\/li>\n          <li>Plugins have a 14-day return period. NFC products are excluded from this return policy.<\/li>\n          <li>If you request a refund within 14 days, the license for the plugin in question will be blocked after the refund. This makes sense: you'll receive your money back, but the right to use it will expire.<\/li>\n        <\/ul>\n      <\/section>\n\n      <section class=\"bg-white\">\n        <h2 class=\"text-xl font-semibold text-sky-600\">3. Order, payment and delivery<\/h2>\n        <ul class=\"mt-2 list-disc pl-6 text-gray-700 space-y-2\">\n          <li>Digital products (plugins) are made available via license activation or download after successful payment.<\/li>\n          <li>Any applicable taxes and surcharges will be listed separately during checkout. In principle, you don't pay VAT, as KIYAYA falls under the KOR scheme.<\/li>\n        <\/ul>\n      <\/section>\n\n      <section class=\"bg-white\">\n        <h2 class=\"text-xl font-semibold text-sky-600\">4. Right of withdrawal and refunds<\/h2>\n        <ul class=\"mt-2 list-disc pl-6 text-gray-700 space-y-2\">\n          <li>Plugins: 14-day money-back guarantee.<\/li>\n          <li>NFC products: excluded from returns, unless mandatory law provides otherwise (for example, in the event of a defect in accordance with the law).<\/li>\n          <li>If the refund is approved, the plugin license will be terminated and technically blocked.<\/li>\n        <\/ul>\n      <\/section>\n\n      <section class=\"bg-white\">\n        <h2 class=\"text-xl font-semibold text-sky-600\">5. Compatibility and Support<\/h2>\n        <p class=\"mt-2 text-gray-700 leading-relaxed\">KIYAYA is not responsible for misuse of our products. We cannot test all WordPress themes for compatibility with our plugins. If our plugin doesn't work, we will assist you with installation where possible. If it truly doesn't work, you are, of course, entitled to a refund within our 14-day money-back guarantee.<\/p>\n      <\/section>\n\n      <section class=\"bg-white\">\n        <h2 class=\"text-xl font-semibold text-sky-600\">6. Intellectual property<\/h2>\n        <p class=\"mt-2 text-gray-700 leading-relaxed\">All content, code, designs, and branding on the website and in the plugins are the property of KIYAYA or its licensors, unless otherwise stated. No part of these materials may be copied, distributed, or published without prior written permission.<\/p>\n      <\/section>\n\n      <section class=\"bg-white\">\n        <h2 class=\"text-xl font-semibold text-sky-600\">7. Liability<\/h2>\n        <p class=\"mt-2 text-gray-700 leading-relaxed\">To the extent legally permitted, KIYAYA is not liable for damages resulting from improper use, incompatibility with specific WordPress themes, or other circumstances beyond our reasonable control. This does not affect your statutory rights, including your 14-day right of withdrawal for plugins.<\/p>\n      <\/section>\n\n      <section class=\"bg-white\">\n        <h2 class=\"text-xl font-semibold text-sky-600\">8. Changes<\/h2>\n        <p class=\"mt-2 text-gray-700 leading-relaxed\">We may update these terms from time to time. The most recent version is always authoritative and replaces previous versions. We will notify you of any material changes via our website or during the purchase process.<\/p>\n      <\/section>\n\n      <section class=\"bg-white\">\n        <h2 class=\"text-xl font-semibold text-sky-600\">9. Applicable law<\/h2>\n        <p class=\"mt-2 text-gray-700 leading-relaxed\">These terms and conditions are governed by Dutch law.<\/p>\n      <\/section>\n\n      <section class=\"bg-white\">\n        <h2 class=\"text-xl font-semibold text-sky-600\">10. Contact<\/h2>\n        <p class=\"mt-2 text-gray-700 leading-relaxed\">Questions about these terms? Contact our support team. We're happy to help.<\/p>\n      <\/section>\n    <\/div>\n  <\/main>\n\n  <footer class=\"bg-white border-t border-gray-200\">\n    <div class=\"max-w-6xl mx-auto px-4 py-8\">\n      <div class=\"flex flex-col md:flex-row items-center justify-between gap-4\">\n        <nav aria-label=\"Footer menu\">\n          <ul class=\"flex items-center gap-4\">\n            <li>\n              <a href=\"\/en\/\" class=\"text-sky-600 hover:text-sky-700 font-semibold\">Home<\/a>\n            <\/li>\n          <\/ul>\n        <\/nav>\n        <div class=\"text-sm text-gray-500\">\u00a9 <span id=\"year\"><\/span> \u00a9 2025. All rights reserved.<\/div>\n      <\/div>\n    <\/div>\n  <\/footer>\n\n  <script>\n    document.getElementById('year').textContent = new Date().getFullYear();\n  <\/script>\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1efbceb6 e-flex e-con-boxed e-con e-parent\" data-id=\"1efbceb6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;fixed&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63378dad mgmnav-menu-align-center elementor-widget__width-inherit elementor-fixed elementor-widget elementor-widget-mgnav_menu_widget\" data-id=\"63378dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;}\" data-widget_type=\"mgnav_menu_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"mgnav-menu no-load mgnav-menu-two mgnav-menu-wpnav mgfxtop hide-topline hide-bottomline\">\r\n                            <div class=\"mgnav-menu-head\">\r\n                                            <h3 class=\"mgnav-menu-title\">\r\n                            Menu                        <\/h3>\r\n                                            <button class=\"mgnav-menu-toggle\">\r\n                            <span class=\"mgmnav-open\"><i aria-hidden=\"true\" class=\"fas fa-bars\"><\/i><\/span>\r\n                            <span class=\"mgmnav-close\">\r\n                                <svg viewbox=\"0 0 32 32\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n                                    <path d=\"M18.83,16l8.59-8.59a2,2,0,0,0-2.83-2.83L16,13.17,7.41,4.59A2,2,0,0,0,4.59,7.41L13.17,16,4.59,24.59a2,2,0,1,0,2.83,2.83L16,18.83l8.59,8.59a2,2,0,0,0,2.83-2.83Z\" \/>\r\n                                <\/svg>\r\n                            <\/span><\/button>\r\n                                    <\/div>\r\n                        <ul id=\"menu-63378dad\" class=\"mgnav-menu-list\"><li id=\"nav-menu-item-335\" class=\"main-menu-item  menu-item-even menu-item-depth-0 menu-item menu-item-type-post_type menu-item-object-page menu-item-home\"><a href=\"https:\/\/kiyaya.nl\/en\/\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Home<\/span><\/a><\/li>\n<li id=\"nav-menu-item-749\" class=\"main-menu-item  menu-item-even menu-item-depth-0 menu-item menu-item-type-custom menu-item-object-custom\"><a target=\"_blank\" href=\"https:\/\/ticketi.nl\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Helpdesk<\/span><\/a><\/li>\n<li id=\"nav-menu-item-1487\" class=\"main-menu-item  menu-item-even menu-item-depth-0 menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"https:\/\/kiyaya.nl\/en\/voorwaarden\/\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Terms<\/span><\/a><\/li>\n<li id=\"nav-menu-item-1563\" class=\"main-menu-item  menu-item-even menu-item-depth-0 menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/kiyaya.nl\/en\/cookiebeleid\/\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Cookies Policy<\/span><\/a><\/li>\n<li id=\"nav-menu-item-2375\" class=\"main-menu-item  menu-item-even menu-item-depth-0 menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/kiyaya.nl\/en\/privacy-beleid\/\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Privacy Policy<\/span><\/a><\/li>\n<li id=\"nav-menu-item-3009\" class=\"main-menu-item  menu-item-even menu-item-depth-0 menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/kiyaya.nl\/en\/refund-plugin\/\" class=\"menu-link main-menu-link\"><span class=\"mgnav-menu-text\">Refund<\/span><\/a><\/li>\n<\/ul>        <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Algemene Voorwaarden \u2014 KIYAYA KIYAYA Algemene Voorwaarden Algemene Voorwaarden Welkom bij KIYAYA. Hieronder vind je de voorwaarden die gelden voor het gebruik van onze website, producten en diensten. Door onze site of diensten te gebruiken, ga je akkoord met deze voorwaarden. 1. Toepasselijkheid Deze voorwaarden zijn van toepassing op alle aanbiedingen, overeenkomsten en diensten van [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-2376","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/pages\/2376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/comments?post=2376"}],"version-history":[{"count":0,"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/pages\/2376\/revisions"}],"wp:attachment":[{"href":"https:\/\/kiyaya.nl\/en\/wp-json\/wp\/v2\/media?parent=2376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}