Transparent about your data: what we collect, why, with whom and how we do that securely.
We process personal data to ensure our products function properly, to assign the right products to the right customers, and to analyze and improve our website. We share only what is strictly necessary with trusted parties such as Mollie (payments) and Google (website analytics). You can access, edit, or delete your data via our helpdesk.
We process data based on the following bases under the GDPR (where applicable):
We do not share personal data with third parties except when necessary to provide our services or when we are legally obligated to do so. Specifically:
We share the minimum data required for a secure and trusted payment system (e.g. name, payment/account details, transaction information).
To understand how our website is used, we share usage data with Google Analytics, where permitted. We do not share form content with analytics tools.
We conclude appropriate agreements with processors where necessary and we never share more than is strictly necessary.
No system is 100% watertight, but we take appropriate technical and organizational measures to limit misuse, loss, unauthorized access, and unwanted disclosure.
We use cookies and similar technologies for functional purposes and, where permitted, for analytics with Google. This helps us improve the performance and user-friendliness of the site.
You have the following rights, where applicable:
You can submit a request for access, modification, or deletion via our helpdesk: ticketi.nl (clearly state your name and the type of request). For privacy questions, you can also email zzp@kiyaya.nl.
We may ask for additional information to confirm your identity. We will respond within a reasonable timeframe, as defined by the GDPR.
Some processors (such as Google) may process data outside the EEA. In that case, we strive to ensure that appropriate safeguards are in place (e.g., standard contractual clauses), or we limit processing to what is necessary and permitted.
We may update this privacy policy in the event of changes to our services or legislation. The most recent version always applies. You can find the date of the last update at the top of this page.